Frequently Asked Questions
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No. You don't need a referral to book an appointment with an Osteopath.
You're welcome to book directly at a time and location that suits you.
If you've been referred by your GP, midwife, maternal and child health nurse, lactation consultant, dentist or another healthcare provider, you're welcome to bring along any relevant information, but it isn't required.
If you're unsure whether osteopathy is the right fit for you or your child, please don't hesitate to get in touch.
I'd be happy to answer your questions and help guide you to the most appropriate care.
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Your first appointment includes a thorough discussion about your health concerns, medical history, and goals, followed by a physical assessment and treatment, if clinically appropriate.
Every consultation is tailored to you and your family. If you've brought your baby, there is always time for feeding, changing, settling, or cuddles. If your toddler needs a snack, a play break, or wants to explore the room, that's absolutely okay.
Rather than following a rigid structure, each appointment flows around you and your child's needs.
My priority is creating a calm, supportive environment where you both feel safe, comfortable, and heard.
When everyone feels at ease, we can make the most of our time together.
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Newborn and children - please bring their relevant medical documentation.
Snacks and favourite toys are sometimes helpful but not a necessity.
Otherwise, just yourselves.
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That's incredibly common—and completely okay! In fact, it's one of the wonderful (and sometimes entertaining!) parts of treating children.
My priority is always that your child feels safe, comfortable, and at ease. Treatment doesn't have to happen on the treatment table. We can work while they're breast or bottle feeding, sitting on your lap, playing on the floor, reading a book, enjoying a snack, or even exploring the room.
I adapt each session to your child's needs, following their lead and working in whatever position they (and you) feel most comfortable. Creating a calm, positive experience is far more important than expecting them to stay still, and gentle osteopathic treatment can be just as effective in a variety of positions.
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This is one of the most common questions I hear—and the answer is no.
The techniques used with babies and children are incredibly gentle and are very different from the techniques that people often associate with adult treatment. There is no forceful "cracking" or twisting involved.
Instead, treatment uses gentle, hands-on techniques that are carefully adapted to your child's age, size, stage of development, and individual needs. Many babies sleep, feed, or simply relax during treatment, while older children often play, chat, or read a book.
My priority is always that your child feels safe, comfortable, and supported.
I'll explain everything I'm doing along the way, and if you ever have questions, you're encouraged to ask. I want you to feel just as comfortable and confident as your child does.
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We have a 24-hour cancellation policy.
A fee will apply if a cancellation occurs within 24 hours of the appointment time.
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Yes, most private health insurance funds provide rebates for osteopathic treatment. But please check with your provider before commencing treatment so as to be fully aware of rebate entitlements every fund is different and some may not offer anything depending upon your level of cover.
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Osteopathy is only covered by Medicare if you are eligible for the Chronic disease management program, (previously EPC).
Please consult your GP to determine your eligibility.
Osteopaths cannot bulk bill.
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I understand that sometimes you need care sooner than the next available appointment.
If you can't find a suitable time online, please get in touch. I'll always do my best to accommodate urgent concerns, add you to my cancellation list, or suggest an alternative location or appointment type if available.
While I can't guarantee an earlier appointment, I'll do everything I can to help you access the care you need as soon as possible.
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Reconnected Osteopathy provides gentle, personalised care for babies, children, parents and families across Melbourne’s inner-east and eastern suburbs.
Our clinics are located in Glen Iris, Malvern and Wantirna, with patients travelling from surrounding areas including Malvern East, Ashburton, Camberwell, Hawthorn East, Kew, Balwyn, Canterbury, Surrey Hills, Glen Waverley, Burwood, Vermont, Wantirna South, Knoxfield, Boronia and surrounding suburbs.